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O&M IS Critical Infrastructure

During these times of uncertainty, we have all heard the call from our respective Governors about “critical industries” such as healthcare and first responders. Our infrastructure is also “critical”. As for Maintenance: Rust doesn’t stop, potholes still form, debris doesn’t stop building up, trash and debris continues to accrue. As for Operations: the trucks, busses and automobiles that keep it all moving are still out there. Motorists will need our help, meaning the Safety Service Patrol (or whatever it is called in your state) must continue – all while maintaining our “social distancing”. Electronic tolling is increased, as most states have removed human toll takers due to the obvious concerns with viral transmission.

We have noticed that while automobile traffic has subsided, truck traffic is still present, if not increasing. Our clients have seen this lower traffic volume overall and decided to take advantage of the lower traffic volumes by INCREASING the amount of preventive maintenance by extending or lifting lane closure restrictions.

While future state budgets will undoubtedly be affected, we must continue to maintain our assets, even during an impending budget crunch. If not, as we have seen time and again, the cost to play catch up will be multiple times the cost of doing it right while we can.

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Pillar Partners With Rose-Hulman Ventures

Rose-Hulman Ventures recently featured PILLAR and reviewed our patented salinity measurement device, SAM. PILLAR President Mark Boenke, shares his expertise on how SAM will reduce harmful salt usage on public roads and highways. Boenke partnered with Rose-Hulman Ventures back in 2017 when PILLAR was trying to find the best materials to use for the SAM device that would not be damaged by the highly corrosive saltwater. SAM was first developed by Mark’s daughter, Bridget, as her high school senior year science fair project!

SAM is a salinity measurement device that reads the salt concentration, via electrical conductivity, in the water spraying off of the salt spreader’s back tire. If the salt concentration levels are too low to prevent the forming of black ice, the driver is notified to apply more salt. If concentration levels are adequate, the driver is notified that no additional salt is needed.

PILLAR hopes to bring SAM to the market by 2021. Be sure to check back in for updates on SAM’s release and all of PILLAR’s projects!

Read the full article.

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Perfomance Based O&M Webinar Recap

In the AIAI’s recent webinar: Performance-Based O&M, PILLAR joined forces with Claudio Andreetta from Johnson Controls and Alistar Sawers from ATHS Consult to discuss performance-based O&M. With over 90 attendees, this was a hot topic among industry professionals!

View a recording of the full webinar!

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Are You Prepared?

The Boy Scout Motto “Be Prepared” keeps popping up in my mind with the recent COVID-19 virus and corresponding fallout. Looking beyond the COVID-19 crises and towards your industry and business opportunities; leaders of today need to be prepared in a multitude of ways. From hiring new young talent to managing various demographics in the workspace to looking towards future business opportunities and growth – to being flexible enough to bend and shift with the influx of virtual reality, artificial intelligence, and machine learning – being prepared is synonymous with success.

One of the key podcasts I listen to is How I Built This by Guy Raz. At the end of every interview Guy asks the owners and entrepreneurs of the profiled business, “How much of your success is built on hard work and how much is built on luck?” It’s always interesting to hear the answers and almost everyone inevitably banks some of their success on luck. Whether that is being in the right place at the right time, catching a break via some generous offer, or getting a helping hand at a critical moment.

Reflecting on Pillar, I know a lot of people have worked hard to place us in our current position, with great generosity from individuals both inside and outside the firm. What about luck? I would argue it isn’t luck, but rather being prepared enough to take advantage of opportunities when they present themselves. Whether this preparation is financial, relationship, location, or confidence driven – being prepared to take hold of opportunities is what will define that opportunity as successful.

Looking back at our “failures” as well as our “successes”, both are defined by how prepared Pillar was to tackle the assignments. In fact, it is rather obvious when reflecting and analyzing the end results of either case. The challenge remains to be forward-thinking and positioned in such a way as to be prepared to seize on the correct opportunity and avoid the distractions.

Pillar is prepared, are you?

To learn about how Pillar can help more efficiently manage your Operations and Maintenance projects contact Mark Boenke, President, at mboenke@pillaroma.com

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P3 Market Outlook for 2020 in USA & Canada | Inframation News

PILLAR’s Dan Dennis, Vice President of Public-Private Partnerships was quoted on the positive trend of risk allocation in the P3 model. 

Read the full article to see Dan’s comments on risk allocation.

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Keep Control of the “Fatal Four” At Your Jobsite

John Meola, PILLAR’s Safety Director was recently published in Construction Business Owner Magazine providing insight on the fatal four dangers that plague your job sites & how to avoid them.

Read the full article here.

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Delivering Maintenance Cost Efficiencies in P3/O&M Projects

If you are performing an outsourced O&M project, it is very likely you have a fixed budget based on your contract price. Your cash flow is known upfront, the day you sign the contract. As the Maintenance Manager, your job is to meet the contract performance requirements as efficiently as possible while meeting your budget. How do you do this? Simple: Spend resources wisely and efficiently. Basic planning can help you do this.

A typical example could be: The roadway shoulder has accumulated dirt, weeds, etc. in the longitudinal joints on a narrow shoulder next to a barrier wall. Simple enough to clean up, right? But the work area is three feet wide and adjacent to the left (high speed) lane on a 75-mph urban interstate. MOT requirements called for a full lane closure – in both directions.

What does this all mean? Before any work starts, you have already spent $2,800 for the two lane-closures. To save money and be efficient, how many other tasks can be done in that lane closure?

  • Burn out the roots with a propane-hot lance torch.
  • Seal the joints with hot or cold-pour asphalt joint sealer = no more weeds for five years.
  • Jet-vac all the drop inlets within the lane closure.
  • Install barrier-wall mounted delineators.
  • Repair any potholes or crack-seal the longitudinal joint
  • Sweep/vacuum the dust and debris.

These additional tasks will be required at some point. Why not do it all at once? The additional labor is minimal, and you likely have all the small tools; if not then rent them. By combining the activities, you have saved multiple lane closures and perhaps up to $10,000. This adds up.

This is basic preventive maintenance. And all it takes is – a little planning.

To learn more about how Pillar can help more efficiently manage your P3 project, contact Mark Boenke at mboenke@PillarOMA.com

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Artificial Intelligence (AI) in Transportation Asset Management

There have been numerous developments in recent years in the field of Artificial Intelligence (AI) that are transforming our daily lives. Among the most commonly recognized are self-driving vehicles and voice recognition devices such as Amazon’s Alexa.

iPad showing screenshot

While perhaps not as flashy as having your virtual personal assistant, Pillar Operations & Maintenance Advisors is a leader in the important integration of AI into the world of transportation asset management.

Using AI, Pillar can collect and assess vastly larger datasets in less time with fewer resources than ever before. What once took months to identify, collect and assess transportation assets can now take as little as three days.*

Why does this matter?

Pillar can help clients make cost-effective, data-driven transportation maintenance decisions and plans based on actual priorities derived from clear and comprehensive data. This data results in safer, better-maintained roadways for the traveling public.

For example, we gathered guardrail length inventory by assessing its condition in accordance to the Maintenance Rating Program for a state Department of Transportation. This data enabled the state DOT to develop a maintenance plan, allocate the workforce and secure a budget for the project.

Here’s a more in-depth look at how AI is being used in Pillar’s proprietary CAPE approach to transportation asset management:

Collection – We are using AI to help identify assets for gathering a database of inventory. To do this, we have trained algorithms that scan our imagery and point cloud data to locate assets. We also utilize a system that automatically extracts these features into a legible format. The two systems provide a level of redundancy and quality assurance that is integrated with your GIS. Together, these systems create a sophisticated level of detail that was previously unattainable.

Assessment – AI helps us assess the condition of transportation assets by using algorithms to identify items such as a leaning sign, clogged ditch, and much more.

Planning – AI is an extremely useful aid in conducting research. By combining “big data” with the inventory collection and assessment data, we developed algorithms to build predictive analytics that make proactive maintenance possible.

Execution – We use AI to monitor operations to ensure quality standards are met. Further, the data stays current as tasks and projects are completed.

*Timeliness will vary from project to project based on size and number of assets collected.

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Top 10 Ways of Safely Getting Through The Day (and Life)

It’s as tough of a job as it is an important one – each year the National Safety Council tries to make a dent in the collective consciousness of America by celebrating “Safety Awareness Week.”

Because safety is often forgotten until we wish we remembered it, we should applaud this effort and practice a constant focus on safety in all aspects of daily living.

Consider the following top 10 list of ways you can help protect you, your family and others.

  1. Put the phone down: Does it seem like a good idea to be watching funny Facebook videos while driving 65 mph down the highway? No? Then you probably shouldn’t do it – it may even keep you from becoming a hood ornament. Call us old fashioned, but we even like to go up and down the stairs or cross the street while keeping our eyes looking at where our feet are taking us.
  2. Get noticed: Wear a high-visibility garment or article of bright color when you’ll be in close proximity of moving vehicles or machinery. This means you, pedestrians, joggers, dog walkers, or parents pushing strollers. Make it difficult for motorists to NOT see you. At least give your family estate attorney the leverage to say, “How could you not see them? They were wearing an outrageously bright safety vest!”
  3. Watch your step: The “slip & fall” accident category is the number-one cause of insurance claims around the world. Walking and using stairs properly are not automatic – concentrate while on the attic stairs, front stoop, driveway, and sidewalk.
  4. Sleight of hand: We work with our hands, so it’s no surprise hand and finger injuries are so common both on and off the job site. Safety authorities have issued rules for workers to use proper gloves, but the average Joe is not included in these requirements. Be aware of where you stick your hands and make sure the kids don’t play with doors or objects such as hinges, linkages, bicycle chains, etc. Even seemingly mundane acts can be dangerous. An ER doctor in San Diego wrote a book about safety – his worst hand offense was putting stuff in the dishwasher. Take no act for granted when it comes to safety.
  5. The eyes have it: Another common avoidable incident is eye and face injuries from foreign objects, such as hammering a nail, etc. Even a pair of reading glasses or sunglasses are helpful should a stick come flying at your face while mowing the lawn. A pair of impact-resistant, safety-rated, wraparound glasses – costing about $3 – can save you a lot of misery. It’s a small investment to not ruin your eyesight. Avoid the overuse of tinted lenses in low light conditions.
  6. Drive defensively: You can’t control what other people are doing in their vehicles, but you can make sure you’re paying attention to their poor driving. Use seat belts. Don’t be distracted. Leave at least four seconds of distance between you and the car in front of you. Use extra caution on two-lane, undivided highways – they’re at the top of the car crash food chain. Pay attention at intersections, not assuming that Mr. or Mrs. Jones is going to actually stop at that stop sign.
  7. DIY FYIs: “Do it yourself” efforts can potentially save you money, but they can also cost you your health and a trip to the emergency room. Whether we’re talking about projects in the yard or home, pay someone to do it if you don’t have the knowledge or skillset. You’ll feel better about spending money for a job well done than you will for a medical bill after a job went wrong.
  8. The calm after the storm: When storms hit, call the authorities rather than breaking out the chainsaw and trying to take care of it on your own. Trees down, electric lines, flooding, and other storm damages require homeowners to tread carefully and cautiously. Here’s a time to pick UP the phone rather than being a hero.
  9. OSHA Focus Four: The safety experts at Occupational Safety and Health Administration worked overtime to identify the top four fatal incidents: falls from heights; electrocution; struck by (practically anything); and caught in or between. The first two are fairly self-explanatory, while the second two are broader. Think of hazards in your driveway, highway work zones, mechanical pinch points, and using long-handled tools in low-clearance areas.
  10. Take a dip in safety: Precaution and common sense can make the difference between life and death around pools and bodies of water. The list includes proper supervision of children; avoiding alcohol; ensure life jackets are on watercraft; avoid being on or near water at night; make sure electrical appliances have a ground-fault circuit interrupter (GFCI); and locking gates and fences around pools.

After a top 10 list of safety concerns, it may seem like life is too dangerous to enjoy safely. This is untrue, of course. All you have to do is pay attention to potential risks, starting from the moment your feet hit the floor beside the bed.

Have a great Safety Week as an introduction to a Safe Summer!

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How Outsourcing with a P3 Project Makes Good Business Sense

What is outsourcing?

Outsourcing is simply using contractors to do things traditionally done by in-house staff.

In the P3 space, virtually the entire project is outsourced, by definition. In a traditional, publicly owned and operated roadway, the Owner (DOT/Ministry, etc.) provides operations and maintenance for the roadway with in-house staff, trucks, equipment and materials. Similarly, a facility such as a hospital, manufacturing facility, port or other large fixed asset will have maintenance staff and operational support.

What are the benefits?

In a word, “Efficiency.” But how? For one, you get more efficient use of your people resources.

Good workers generally want to do a good job – finish it properly and move to the next task. Contractors and mechanics know this. If they have a lump-sum price to replace your HVAC system, they will get it done quickly and efficiently and move on to the next job. If you pay all of your subs a T&M rate, you won’t get this benefit. If all your maintenance personnel are hourly in-house staff, you are essentially paying them a T&M rate. They are not motivated to get the job done faster.

What’s so special about specialists?

With today’s technology and ever advancing and inter-related systems, it is much more difficult to hire, train and keep a “jack-of-all-trades” maintenance staff on hand. It is more efficient, safer, faster and cheaper to utilize a team of highly trained, on-call specialists. With new technologies on the horizon, you may not even need to “fly in” the technician.

Get better use of your equipment resources

  • Don’t let it sit idle: If the machine sits in the yard most of the time, you don’t need to own it. Maybe it seemed to make sense when you bought it, but you are not in the business of amassing a fleet of equipment that sits most of the time. Instead, try subcontracting, renting or leasing it. Construction companies know this and have a fleet of lowboys working every night to get idle equipment to the site of a (paying) job.
  • Paid-for equipment is not free: Maybe that motor grader sitting on your property is paid for. But if it’s not being used, that’s a $150,000 pile of cash sitting in your yard that could get another thousand feet of ditch cleaned or 200 potholes filled. At a minimum, share it or make it available to another location.

Finally, we mention profit. The profit motive drives efficiency and productivity. Although it can be a dirty word sometimes, the profit motive – coupled with performance standards – will undeniably drive innovation and ultimately result in lower costs.

About PILLAR, Inc.
PILLAR is a multi-discipline firm focused on collecting, analyzing, and turning data into efficient and effective strategies for operating and maintaining roadways, bridges, tunnels, and other forms of infrastructure. We are a trusted partner that DOTs, municipalities, and P3 stakeholders rely on for expertise in safely managing roadway infrastructure in a fiscally sound and responsible manner.”